Who are we?
Universal is a provider of basic chemicals products, established in Tunisia since 1988.
Through a long-term vision and a reliable and sustainable development
strategy,
Universal has nowadays 30 years of experience and continues to offer its partners-customers a wide range of chemicals, advisory and consultancy services in
almost all industrial sectors.
History of Universal
Universal has immersed in the field of industrial chemistry, as the sole and
exclusive representative of BP Chemicals, founded in 1924.
Having managed to win subsequently the Agency of the Univareurope group.
The entrepreneur, engineer in industrial and expert in
plastics, reinforced its presence in the world of business and did not hesitate to build relationships with several fans of the world of chemistry from all over the world, thus initiating the weaving of its wide network of suppliers.
Universal continues to grow so to implement a new life cycle, marked by the
relocation of its premises from a simple flat located downtown in Tunisia towards
a highly serviced building, with adequate space to enable the storage of goods at
the level of Sidi FATHALLAH , one of the former Tunisian industrial districts.
Philosophy and culture
Since its inception, the name UNIVERSAL has always been associated with the
earnest spirit of its leaders.
A corporate culture, which has emerged in key aspects:
Selection criterion of suppliers, recruitment criteria, communication quality level
with partners-clients in keeping with the premises maintenance and organization.
Our target is perfection!
Our Mission
A company that operates in a sustainable way, based on the good management
of an activity,
which was carried out in compliance with its global strategy.
A company which serves at a time the client, the supplier and targeting the product and whom
culture is featured by increased synergies and Team building.
We aim to make Universal a work environment that prioritizes the notion of well-
being at work and strengthening of internal corporate communication.
Our Vision
We want to maintain the position of leading supplier of chemicals in
Tunisia,
which will constantly be renowned for the high quality of its products, ensuring
continuity
of its services and expertise in the world of chemistry.
We strive to continuously be defined as a reference company and the best in our
field.
Our main objectives are the participation in the evolvement of our industrial
collaborators
as well as the development of the Tunisian industrial sector along
with the
economic performance of the country while integrating better corporate
responsibilities with
special emphasis on the environment protection.
Our Policy
In order to consolidate our position in a market that is becoming more and more
demanding, we are committed to a quality approach.
We believe that this is the
most appropriate way to mobilize and unite
all energies at all levels.
The main objectives of our quality policy revolve around the following axes :
Implement all the means to ensure the full satisfaction of our customers.
Strengthen partnership relationships with our customers but also with our suppliers and other market players.
Develop new products and services without losing sight of the safety of others and the protection of the environment.
Improve the process, the working conditions and skills of the staff.